Who we are
This website is run by Oaktree Support Services Limited (company number 12336250), part of Oaktree Group, 9 Neptune Court, Whitehills Business Park, Blackpool FY4 5LZ. We are the controller of the personal information described here. You can contact us about anything in this notice at info@oaktreesupport.co.uk or on 01253 978936.
What we collect and why
- Contact form and emails: your name, organisation, email, phone number and message, so we can reply to your enquiry. Our lawful basis is our legitimate interest in responding to people who contact us.
- Job applications: the details and CV you send us, so we can consider you for a role. Our lawful basis is taking steps to enter into a contract with you. If we offer you a role, we carry out safer recruitment checks, including an enhanced DBS check and references, because the law requires them for work with adults at risk.
Please do not send anyone's personal or health details through the contact form. Referrals should be sent by secure email to our referrals team.
Who we share it with
We use service providers to run this website, our email and our recruitment. They only use your information to provide their service to us. We may also share information where the law requires it, for example with regulators. We never sell your information. Where a provider stores information outside the UK, we make sure appropriate safeguards are in place, as UK data protection law requires.
How long we keep it
We keep enquiries for up to 12 months after we last hear from you. We keep applications from unsuccessful candidates for 6 months after the role closes.
Your rights
You can ask to see the information we hold about you, and ask us to correct it, delete it, limit how we use it or stop using it. You can also object to how we use it. Email info@oaktreesupport.co.uk and we will respond within one month.
Cookies
This website does not use analytics or advertising cookies.
Complaints
If you are unhappy with how we have used your information, please tell us first at info@oaktreesupport.co.uk. We will acknowledge your complaint within 30 days and keep you updated until it is resolved. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.